Clean and maintain
- Clear the lateral with a cable or a hydro jetter
- Camera it to find roots, grease or wipes
- Clean on a schedule in older buildings
- Fits when the pipe is still round and sound
Covina 91723 is our home ZIP: our office is at 601 E Edna Pl, a short drive from City Hall at 125 E College St. It is a compact, mostly renter ZIP of older homes, apartments, schools, medical offices and the Metrolink station.
Covina 91723 has about 19,653 people on about 2.3 square miles, and more than half its homes are rented. Common plumbing calls are shared water heaters and stacked drain clogs in apartments, owner-maintained sewer laterals under older homes, and medical office plumbing near the hospital on W San Bernardino Rd. Permits are at City Hall, 125 E College St. Call (626) 746-1970.
ZIP 91723 is the smallest and densest of Covina's ZIP codes, with City Hall, the hospital, the Metrolink station and downtown inside it, and more renters than owners.
Put those numbers next to the ZIP to the north and west. Covina 91722 has about 36,111 people on about 4.1 square miles, and about seven in ten homes there are owned. Covina 91723 packs about 19,653 people into a little more than half that land, and renters outnumber owners. That difference drives most of what we fix in 91723: more apartments, more shared plumbing, more calls from tenants and property managers, and more commercial work.
Downtown Covina, along Citrus Ave, sits inside 91723, and it has its own page: Downtown Covina covers the storefronts, restaurant grease and parade-night planning. This page covers the rest of the ZIP: the civic center, the hospital blocks, the apartments and the residential streets around them.
Plumbing permits for City of Covina addresses are issued in person at Building and Safety in City Hall, 125 E College St, and most are issued over the counter.
City Hall at 125 E College St houses Building and Safety (626-384-5460) and Public Works (626-384-5220). Being in the same ZIP, and a short drive from our office on E Edna Pl, helps us get permits for 91723 jobs pulled without delay. The process is the same for every City address, though, and it is worth knowing before you hire anyone.
We look at the job and give you a written price before work starts, including any permit the job needs.
We pull the City permit at 125 E College St when the work requires one.
New pipe or equipment is installed and tested, and left open for the inspector.
The inspection is requested by email. Walls are closed only after it passes.
Handout #12 sets the rules for water heaters under the 2025 California Plumbing Code: two seismic straps, 1 1/4 inch and 16-gauge, in the upper and lower thirds, with the bottom strap at least 4 inches above the controls; a relief drain that runs outside and ends 6 to 24 inches above grade; a gas shutoff, approved flex connector and sediment trap; a drain pan; and an 18-inch stand in garages. Our Covina plumbing permits guide covers the full process.
With about 56% of homes rented, many 91723 plumbing calls come from apartments and duplexes, where one water heater, drain stack or sewer lateral can serve several units.
Shared plumbing changes how a problem spreads. In a single-family house, a clogged drain affects one household. In an apartment building, a clog in a shared stack can back up into the lowest unit while the units above keep sending water down. A failing shared water heater leaves every unit without hot water at once.
| Shared system | Common problem | Who notices first | What we do |
|---|---|---|---|
| Kitchen drain stack | Grease and food waste build up where units' lines join | The lowest unit, when its sink fills with someone else's water | Clear the stack from the cleanout, camera it, jet if coated |
| Sewer lateral | Roots, grease or wipes from many units | Ground-floor units and the laundry room | Clear the lateral, camera it, give repair options |
| Central water heater or boiler | Scale from hard water, failing tank, short hot water | Everyone, often in the morning rush | Diagnose, repair or replace to Handout #12 |
| Building water main and shutoffs | Old valves that will not close | The manager, during a leak | Replace main and unit shutoffs so repairs do not shut the whole building |
| Laundry room drains | Lint and soap buildup | The unit next to the laundry room | Clear the line, add lint traps where they fit |
If you rent, tell your landlord or property manager first, and check your lease for who arranges repairs. In an emergency, such as water coming through a ceiling or sewage on the floor, turn off the water at the fixture or the unit shutoff if you can, then call the manager. If the manager asks us to come out, we work with them on access and billing.
For larger buildings and mixed-use properties, see our commercial plumbing page.
Emanate Health Inter-Community Hospital, at 210 W San Bernardino Rd in 91723, anchors a cluster of medical offices and clinics nearby, and their plumbing needs are different from a home's.
We do not work on the hospital's own systems. We do work in the smaller medical and dental suites, offices and homes on the streets around it. The City's Town Center plan names West Cottage Drive and West College Street as health corridors, which tells you how much medical use sits in this part of town.
For a suite or office, ask the building owner where the shutoffs and the cleanout are before you need them. If you are planning a buildout, the permit comes from the same counter at 125 E College St, and no work can be closed in before inspection. Our commercial plumbing page covers offices and medical suites in more detail.
The residential streets around the hospital are a mix of older single-family homes and small apartment buildings. They share the plumbing patterns of the rest of 91723: older laterals under mature trees, galvanized pipe in some original houses and shared heaters in multi-unit buildings.
Outside downtown, 91723 is mostly residential blocks of older homes and small apartment buildings around schools such as Covina High, Sierra Vista Middle and Cypress Elementary.
These are a few of the places with published 91723 addresses. They are useful landmarks to give us when you call:
| Place | Published address | Source |
|---|---|---|
| Covina City Hall | 125 E College St, Covina, CA 91723 | City of Covina |
| Covina Public Library (moving to the Covina Recreation Village starting Nov 24, 2026) | 234 N Second Ave, Covina, CA 91723 | City of Covina |
| Covina Police Department | 444 N Citrus Ave, Covina, CA 91723 | City of Covina |
| Covina High School | 463 S Hollenbeck Ave, Covina, CA 91723 | Covina-Valley Unified |
| Sierra Vista Middle School | 777 E Puente St, Covina, CA 91723 | Public School Review |
| Cypress Elementary School | 351 W Cypress Ave, Covina, CA 91723 | Public School Review |
| Barranca Elementary School | 727 S Barranca Ave, Covina, CA 91723 | Public School Review |
| Covina Woman's Club | 128 S San Jose, Covina, CA 91723 | City of Covina |
| Emanate Health Inter-Community Hospital | 210 W San Bernardino Rd, Covina, CA 91723 | California HCAI |
The City's 2024 Housing Element says about two-thirds of Covina's homes were built before 1970, and code enforcement estimates about 30% need some repair and about 10% need major rehabilitation. In the older 91723 blocks, that shows up as:
Cypress shows how the ZIP line wanders. Cypress Elementary at 351 W Cypress Ave carries a 91723 ZIP, while Northview High farther west at 1016 W Cypress St carries 91722. Neighbors on the same street can be in different ZIPs.
Many 91723 households commute from the Covina Metrolink station at 600 N Citrus Ave, so we often plan visits around train schedules and arrange access ahead of time.
The station is on the San Bernardino Line. Metrolink lists a 655-space parking structure at 559 N Citrus Ave, plus a station lot and connections to Foothill Transit. If you leave on an early train and get home late, a plumbing problem found in the morning can sit all day.
Close the fixture shutoff, or the main if you cannot find one. Know where your main is before this happens.
Set a gas heater to pilot or off, or switch off the breaker for an electric heater, then close the cold water valve on top.
Photos of the leak, the heater label and the pipe help us bring the right parts.
Call (626) 746-1970. If a neighbor, family member or manager can let us in, tell us. If not, we set an honest arrival window that fits your schedule.
If you rent, tell your manager before you leave. Our 24/7 emergency plumber page covers what counts as an emergency and what can wait until evening.
Many 91723 homes get water from the City of Covina Water Division, whose water averaged about 13.5 grains per gallon of hardness in 2025, but your bill is the only sure way to know your supplier.
Covina has six water suppliers: City of Covina Water, Suburban Water Systems, Golden State Water, Valencia Heights Water Company, Azusa Light and Water, and Glendora Water. The City Water Division at 534 N Barranca Ave, 626-384-5220, serves about 33,300 people through about 8,500 connections and about 102 miles of mains.
The City's 2025 Consumer Confidence Report lists average hardness of 230 mg/L (range 190 to 280), about 13.5 grains per gallon. Its main supply is filtered San Gabriel River water from Covina Valley Water Company, with Metropolitan Water District water used in some months. The water met state and federal standards. In June 2025 the City sampled 32 homes for lead and copper and none were above action levels. The City also reports no lead or galvanized service lines needing replacement in its own system. That covers the City's pipes, not the pipe inside your home or building.
Central water heaters in apartment buildings run nearly nonstop, and scale builds faster as a result. Sediment in the bottom of a tank makes popping noises and cuts hot water. Flushing on a schedule helps. A softener can help more. See our water softener page and the water suppliers and hardness guide.
The City has been at a Level 2 water shortage since August 4, 2022. For City water customers, a leak must be fixed within 48 hours after City notice. Outdoor watering is allowed Wednesday and Saturday from April to October and Wednesday only from November to March, never between 9 a.m. and 5 p.m., and no more than 10 minutes per station. In a building with many units, a running toilet in one apartment can add up fast. Our Covina water rules guide has the details, and the EPA's WaterSense program estimates household leaks can waste more than 9,300 gallons a year.
In the City of Covina the property owner maintains the sewer lateral to the public main, and in 91723 one lateral often serves a whole duplex or apartment building.
City of Covina Public Works says the owner is responsible for the lateral, including tree root problems. The City maintains the local mains in the street. Los Angeles County Sanitation Districts owns the regional trunk sewers and has been relining about 20,736 feet of them.
For a multi-unit building, a lateral problem shows up first in the lowest drains, often the ground-floor units or the laundry room. Several units reporting slow drains on the same day almost always means the lateral or the main building drain, not the fixtures.
Published estimates from Angi (2026) put a sewer camera inspection at $275 to $1,800, hydro jetting at $350 to $600 per line and sewer line replacement at $1,388 to $5,323. HomeAdvisor (2025) lists main line clearing at $100 to $800. These are national ranges, not quotes. Call (626) 746-1970 for an exact quote. See our sewer lateral camera and repair page and the sewer lateral guide.
Shared drain clogs, apartment water heaters, older laterals and office plumbing make up most of our 91723 calls.
Kitchen stacks in apartments backing up into the lowest unit. See drain cleaning.
Central tanks scaled by hard water, repaired or replaced to Handout #12.
Roots and grease in laterals that serve one house or a whole building.
Hand sinks, restrooms and small heaters, scheduled around patient hours.
Main and unit valves that will not close when a leak starts.
Running toilets and drips that draw water notices. See toilets and faucets.
This Old House lists a typical plumbing job in Covina at $102 to $339. Angi's published range for a tank water heater replacement is $600 to $2,500 (2025). These are published estimates, not quotes. Call (626) 746-1970 for an exact quote. See our plumbing costs guide for more ranges.
For City of Covina addresses in 91723, problems inside the property go to a plumber, and problems in the street go to City Public Works or your water supplier.
| Problem | Who handles it | Number |
|---|---|---|
| Backup inside a home, unit or suite | A licensed plumber (tenants: tell the manager first) | (626) 746-1970 |
| Sewage from a manhole in the street | City of Covina Public Works | 626-384-5220 |
| Leak at the meter (City water customers) | City of Covina Water Division | 626-384-5220 |
| Water waste report | City water waste line | 626-384-5480 |
| Permits | Building and Safety, 125 E College St | 626-384-5460 |
| Gas smell | SoCalGas, called from outside | 1-800-427-2200; 911 if there is danger |
| Downed power wires | Call 911 | 911 |
| Digging in the yard | Call 811 first | 811, at least two business days ahead |
Our who to call guide lists every agency. Work is performed by independent CSLB-licensed C-36 plumbing contractors, with a written price before work starts and an honest arrival window. You can check any contractor's license with our license check guide.
Nearby, we also cover Covina 91724 on the east side and unincorporated Charter Oak.
A real person answers 24 hours a day. You get an honest arrival window and a written price before any work starts.
Covina 91723 covers downtown and Citrus Ave, City Hall at 125 E College St, the Metrolink station at 600 N Citrus Ave and the hospital on W San Bernardino Rd, plus the residential blocks around them. It had 19,653 residents at the 2020 Census on about 2.3 square miles.
Our office is at 601 E Edna Pl, Covina, CA 91723. Phones are answered 24/7 at (626) 746-1970. Work is performed by independent CSLB-licensed C-36 plumbing contractors.
At City of Covina Building and Safety in City Hall, 125 E College St, 626-384-5460. It is open Monday to Thursday, 7 a.m. to 6 p.m., closed 1 to 2 p.m. There is no online portal, and most permits are issued over the counter.
Tell your landlord or property manager first and check your lease for who arranges repairs. In an emergency, shut off the water at the fixture or unit valve if you can. If the manager asks us to come, call (626) 746-1970.
Because the lowest unit is the first place a shared drain stack or sewer lateral overflows. Water from units above has nowhere to go but out the lowest drain. The fix is clearing the shared line, not your sink. See drain cleaning.
Emanate Health Inter-Community Hospital is at 210 W San Bernardino Rd, Covina, CA 91723. We work in medical and dental suites, offices and homes on the surrounding streets, not on the hospital's own systems.
The property owner. City of Covina Public Works says the owner maintains the sewer lateral from the building to the public main, including roots. One lateral often serves a whole duplex or apartment building. See our sewer lateral guide.
City of Covina water averaged 230 mg/L of hardness in 2025, about 13.5 grains per gallon, which is very hard. Covina has six suppliers, so check the name on your bill. Hard water shortens the life of shared apartment water heaters.
Facts on this page come from these public sources, checked November 1, 2026.