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Covina plumbing service

Toilet, faucet and fixture repair in Covina

Covina's tap water is very hard, so fill valves, flappers, faucet cartridges and aerators scale up and wear out faster here. We repair and replace toilets, faucets, disposals and fixtures in Covina houses, condos and rentals, and we explain the City's leak repair deadlines while we are there.

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Quick answer

Most running toilets need a new flapper or fill valve, and most dripping faucets need a new cartridge or washer. In Covina, hard water speeds up that wear. Test a toilet by adding food coloring to the tank and waiting 10 minutes; color in the bowl means a leak. City water customers must fix leaks within 48 hours of a City notice under the current Level 2 shortage.

City water hardness
230 mg/L average, 2025 report
Leak deadline at Level 2
48 hours after City notice
Toilet dye test
10 minutes (EPA)
New toilets
1.28 gallons per flush max

Toilet repair in Covina: running, leaking, clogged and rocking toilets

Most toilet repairs in Covina come down to four parts: the flapper, the fill valve, the wax ring and the supply line, and most are repairs rather than replacements.

Covina is an older city. The City's 6th cycle Housing Element, certified in March 2024, says about two-thirds of homes were built before 1970, and about 58% are single-family detached houses. That means a lot of original bathrooms, original shutoff valves and toilets that have been swapped once or twice over the decades. Add very hard water, and the parts inside the tank work harder here than they would in a soft water town.

Common toilet problems in Covina homes, likely causes and usual fixes
SymptomLikely causeUsually
Refills on its own every few minutesFlapper worn, warped or crusted with scale so it no longer sealsReplace the flapper, clean the flush valve seat
Runs constantly, water spilling into the overflow tubeFill valve set too high, or scale stopping the valve from shutting offAdjust or replace the fill valve
Hissing or a slow trickle into the bowlFill valve seal worn or partly blocked by mineral gritRebuild or replace the fill valve
Weak or slow flushScale in the rim holes and siphon jet, low tank level, or a partial clogDescale, set the water level, clear the bowl
Water on the floor at the baseFailed wax ring, loose closet bolts, cracked bowlReset on a new ring, or replace the toilet
Drip at the supply line or valve behind the toiletOld supply line or a weeping angle stopReplace the line and the stop together
Rocks when you sitLoose bolts or a broken flange, common after old floors are replacedTighten, repair or replace the flange
Clogs again and againWipes, an old low-performing bowl, or a problem in the line under the houseClear it, then check the drain and lateral

A toilet that clogs every few weeks, or gurgles when the washing machine drains, often is not a toilet problem. In pre-1970 Covina homes, the drain under the house and the sewer lateral to the street are common causes. The City of Covina says the property owner maintains that lateral, from the house to the public main, roots included. Our drain cleaning page covers clogs in the house, and our sewer lateral camera and repair page covers the pipe you own under the yard. If sewage is coming up in a tub or shower, treat it as an emergency.

Hard water scale on Covina fixtures

Covina's tap water leaves mineral scale on and inside fixtures because it is very hard: the City's 2025 water report lists an average hardness of 230 mg/L, about 13.5 grains per gallon.

The City of Covina's 2025 Consumer Confidence Report gives a hardness range of 190 to 280 mg/L, with calcium averaging 56 mg/L and magnesium 22 mg/L. The pH averaged 8.2. Calcium and magnesium are what form the white crust you see on showerheads, the crunchy grit in an aerator screen and the hard ring under a toilet rim. North Dakota State University's extension scale calls anything above 180 mg/L "very hard," so even the low end of the City's range qualifies.

Not every Covina address gets City water. Six suppliers serve parts of the city, and the name on your water bill tells you which one you have. Golden State Water's San Dimas system, which serves part of the area, reported an average of about 205 mg/L (about 12 grains per gallon) in its latest report, with a wide range of about 5 to 18 grains. Our Covina water suppliers and hardness guide lists all six and what each one reports.

Where hard water scale shows up on household fixtures and what it does
Fixture partWhat scale doesWhat usually helps
Faucet aerator screenLow flow, spitting or a crooked streamUnscrew, soak in white vinegar, rinse; replace if torn
Single-handle faucet cartridgeStiff handle, drip at the spout, hot and cold not mixing wellReplace the cartridge with the matching part
Showerhead nozzlesUneven spray, side jets, weak flowSoak or replace; many newer heads have rubber nozzles you can rub clean
Toilet fill valveSlow refill, hissing, valve that will not shut offFlush the valve or replace it
Toilet flapper and seatSeal no longer closes, so the toilet runs on and offNew flapper, clean the seat
Toilet rim holes and siphon jetWeak, slow flush and stains below the rimDescale the rim and jet
Tub and shower valveDrip from the spout, stiff handle, temperature swingsRebuild or replace the cartridge
Dishwasher and ice maker valvesSlow fill, drips at the valveReplace the valve or the supply line
  1. Shut off the water at the fixture

    Close the small angle stop under the sink or behind the toilet. If it will not turn by hand, stop and call us rather than forcing it.

  2. Remove the aerator or showerhead

    Wrap the aerator in a cloth and turn it counterclockwise. Keep the small washers in order so they go back the same way.

  3. Soak in white vinegar

    A few hours in vinegar loosens most scale. Brush the screen with an old toothbrush and rinse it well.

  4. Flush the line before reinstalling

    Open the valve with the aerator off for a few seconds to push out loose grit, then reinstall and check for drips.

Cleaning helps, but it does not change the water. In very hard water, cartridges and fill valves simply have shorter lives, and you will see the same crust come back. If you are replacing parts often, or your water heater is building scale too, our water softener and filtration page explains the options honestly, including when a softener is not worth it. Hard water is mostly a plumbing and cleaning issue; the Vermont Department of Health notes it is not considered a health risk.

How to test a toilet for a silent leak

Put a few drops of food coloring in the toilet tank, wait 10 minutes without flushing, and if color shows up in the bowl, the toilet is leaking.

  1. Take the tank lid off

    Set it on a towel. Tank lids are heavy and crack easily on tile.

  2. Add food coloring to the tank water

    A few drops is enough. Dark blue or green is easiest to see.

  3. Wait 10 minutes without flushing

    Tell everyone at home to use another bathroom during the test.

  4. Look in the bowl

    Any color in the bowl means water is leaking out of the tank, almost always past the flapper.

  5. Flush right away

    The EPA says to flush after the test so the coloring does not stain the tank.

The EPA's WaterSense program says the average household's leaks can waste more than 9,300 gallons a year, and about 9% of homes have leaks wasting 50 gallons or more a day. It also says a faucet dripping once a second can waste more than 3,000 gallons a year, and a showerhead leaking 10 drips a minute wastes more than 500 gallons a year. WaterSense suggests checking flappers regularly and replacing them at least every five years. In Covina's hard water, a flapper can harden and lose its seal sooner, so the dye test is worth doing a couple of times a year.

The whole-house meter test

For a whole-house check, read your water meter, use no water for two hours, then read it again. WaterSense says that if the meter changes at all, you probably have a leak. If every toilet passes the dye test and no faucet is dripping, but the meter still moves, the leak may be in a wall, under the slab or in the yard. That is a job for leak detection, not a fixture repair.

Covina's leak repair deadlines and water waste rules

For City of Covina water customers, a leak must be fixed within 48 hours of a City notice while the current Level 2 water shortage is in effect, and within five days of notice at other times.

The City declared a Level 2 water supply shortage effective August 4, 2022, and its Water Division page still lists it. Chapter 13.06 of the Covina Municipal Code treats leaks, breaks and malfunctions in a customer's plumbing as water waste once they should reasonably have been found and fixed. The code also says that, where possible, you should isolate or shut off the leaking part of the system until it is repaired. A running toilet or a dripping hose bib counts.

Leak repair deadlines after a City of Covina notice (Covina Municipal Code Chapter 13.06)
ConditionCode sectionRepair deadline after notice
Permanent rule, no shortage level13.06.040(E)No more than 5 days
Level 1 shortage13.06.05072 hours
Level 2 shortage (in effect since August 4, 2022)13.06.06048 hours
Level 3 shortage13.06.07048 hours
Level 4 shortage13.06.08024 hours

The City says other arrangements can be made with it, so if a repair truly cannot be finished in time, call the City before the deadline passes, not after. Repeat violations can be added to the water bill, and the code allows the City to install a flow restrictor after written notice. Water waste reports go to the City's Environmental Services Division at 626-384-5480 or environmental@covinaca.gov.

These rules are the City's. If your bill comes from Suburban Water Systems, Golden State Water, Valencia Heights Water Company, Azusa Light & Water or Glendora Water, that supplier sets its own conservation rules. Our Covina water rules and leak deadlines guide covers watering days and the rest of the Level 2 rules, and our who to call guide lists each supplier.

  • Got a notice? Shut the angle stop on the leaking fixture right away, if it has one.
  • Call (626) 746-1970 and tell us the deadline on the notice, so we can schedule around it.
  • Keep the invoice. It shows the date the repair was made.
  • If the leak is hidden and you cannot find it, ask us about leak detection first.

Faucet repair: drips, low flow and leaks under the sink

A dripping faucet usually needs a new cartridge, washer or seat; low flow is usually a scaled aerator; and water under the sink is usually a supply line, a shutoff valve or a drain joint.

Most single-handle faucets made in the last few decades use a cartridge. When it wears or scales up, the faucet drips at the spout or the handle gets stiff. Replacing the cartridge with the right part usually stops it. Older two-handle faucets, still common in Covina's 1950s and 1960s kitchens and baths, use rubber washers that press against brass seats. The washers harden and the seats get pitted, and both can be replaced if the faucet body is still sound. When the body is corroded, or the brand and parts are long gone, a new faucet is the better buy.

Leaks under the sink

  • Supply lines: braided and older plastic lines fail with age. Replace both when one goes.
  • Angle stops: the small shutoff valves under each sink often seize or weep in older homes. Replacing them while the faucet is out is cheap insurance.
  • P-trap and drain joints: slip nuts loosen, and old chrome or steel traps rust through from the inside.
  • Faucet base: water running down the deck and into the cabinet points to a worn base gasket, a loose mount or a cracked body.
  • Sprayer hose and pull-down hose: these crack inside the cabinet where no one sees them until the cabinet floor is soft.

Outdoor hose bibs

A hose bib that drips all day is a small leak that adds up, and under the City's rules it is water waste once you know about it. Most can be rebuilt with a new washer and packing. If the bib is cracked, or the pipe behind it is old galvanized steel, we replace the bib and the short section of pipe. If you see water on the stucco below a bib, mention it: the leak may be inside the wall.

Garbage disposal repair and replacement

A disposal that hums but will not spin is usually jammed, one that is silent has usually tripped its reset button, and one that leaks from the body usually needs to be replaced.

  1. Turn it off at the switch, and unplug it if you can

    Never put a hand in a disposal. Use tongs to pull out anything you can see.

  2. Free the jam from below

    Most disposals have a hex socket in the center of the bottom. Turn it back and forth with the hex key that came with the unit until it moves freely.

  3. Press the reset button

    A small button on the bottom pops out when the motor overheats. Press it, restore power and run cold water before switching it on.

  4. Check where any water is coming from

    Water at the sink flange, the dishwasher hose or the drain elbow can often be fixed. Water from the body of the unit means it has failed.

Grease is the disposal's biggest enemy and the sewer's too. Covina's sewer code, Chapter 13.50 of the Municipal Code, prohibits putting fats, greases, oils and other materials that can clog or damage the sewer into it. In a house, the first place grease causes trouble is your own pipe: the drain under the kitchen and the lateral to the street, which the City says the owner maintains. Wipe greasy pans into the trash. Keep fibrous peels, coffee grounds and bones out of the disposal. Run cold water while it is on and for a few seconds after.

When a disposal fails, we check the drain it feeds before we hang a new one. A slow kitchen drain behind a new disposal will still be slow. If the kitchen line keeps backing up, hydro jetting cleans grease off the pipe wall instead of just poking a hole through it.

California water-saving fixture rules for Covina homes

California requires older high-flow toilets, showerheads and faucets to be replaced with water-conserving models, and new fixtures must meet CALGreen limits, starting with 1.28 gallons per flush for toilets.

What counts as noncompliant

Under the state law known as SB 407, as summarized by the Los Angeles Department of Water and Power, noncompliant fixtures are toilets rated above 1.6 gallons per flush, urinals above 1.0 gallon per flush, showerheads above 2.5 gallons per minute and faucets above 2.2 gallons per minute. California Civil Code 1101.4 required single-family owners to replace them by January 1, 2017. It also says that for a permitted alteration or improvement, the fixtures must be replaced before the building department gives final approval, and sellers must tell buyers in writing about the requirement and whether noncompliant fixtures remain.

CALGreen residential maximum flow rates for new fixtures
FixtureMaximumCALGreen section
Toilet (water closet)1.28 gallons per flush, effective flush volume4.303.1.1
Wall-mounted urinal0.125 gallons per flush4.303.1.2
Showerhead1.8 gallons per minute at 80 psi (from July 1, 2018)4.303.1.3.1
Bathroom (lavatory) faucet1.2 gallons per minute at 60 psi4.303.1.4.1
Kitchen faucet1.8 gallons per minute at 60 psi; may boost to 2.2 but must default back to 1.84.303.1.4.4

With about two-thirds of Covina homes built before 1970, original high-flush toilets and old showerheads still turn up, especially in back bathrooms and garage conversions. When we replace a fixture, the new one meets current limits. When you remodel a bathroom, the City of Covina requires a plumbing permit (Handout #14 explains it), most permits are issued over the counter at 125 E College St, and no work may be covered before inspection. Our Covina permit guide walks through the counter visit.

Low-flow fixtures and hard water need a little care together. Low-flow aerators and showerheads have smaller openings, so scale blocks them sooner. Cleaning them every few months keeps them performing as rated.

Renters, landlords and fixture repairs

In a California rental, the landlord generally keeps plumbing in working order and the tenant reports problems and uses fixtures properly.

The Census Bureau's 2019 to 2023 estimates put Covina's owner-occupied rate at 57.3%, so roughly four in ten homes are rented. California Civil Code 1941.1 lists plumbing and gas facilities in good working order, and a water supply that can produce hot and cold running water, among the basic standards for a habitable rental. A running toilet or dripping faucet in a rental is usually the owner's repair, and in buildings where the owner pays the water bill, it costs the owner every day it runs.

  • Tenants: report fixture problems in writing, with a photo and the date you first noticed it.
  • Owners and managers: give us the tenant's contact details and we coordinate the visit and send you the invoice and notes.
  • Either side: if a City leak notice arrives, the 48 hour clock applies to the property, so pass it along the same day.

This is general information, not legal advice. Duplexes and small apartment buildings with shared lines are covered on our commercial plumbing page.

Fixture shutoff valves and what to do before we arrive

Every toilet and sink should have its own small shutoff valve, called an angle stop, and closing it stops a fixture leak without shutting off water to the whole house.

Look behind the toilet near the floor and inside the cabinet under each sink. Turn the oval or round handle clockwise to close it. In older Covina homes these valves may not have been turned in decades, and hard water scale can lock them up. Some start to drip at the stem once they move. If a valve will not turn by hand, do not force it with pliers. Close the main shutoff instead; our emergency plumber page shows where to find it.

Before a fixture visit, it helps to:

  • Clear the cabinet under the sink so the plumber can reach the valves and drain.
  • Note when the problem started and whether it is constant or on and off.
  • Run the dye test on any toilet you suspect.
  • Have a City leak notice handy if you got one, so we know the deadline.
  • If you rent, let your landlord or manager know the visit is booked.
  • Have the new fixture on site if you bought your own, with its box and instructions.

When we replace a faucet or toilet in an older home, we usually recommend new angle stops and supply lines at the same time. It is a small add while everything is apart, and it means the next leak can be stopped with a quick turn.

Repair or replace a toilet or faucet?

Repair when the fixture body is sound and parts are available; replace when it is cracked, corroded, noncompliant or keeps failing.

Repair makes sense when

The toilet runs but the china is fine, the faucet drips but the body and finish are good, parts are still made, and the fixture already meets California's flow limits.

Replacement makes sense when

The bowl or tank is cracked, the faucet body is corroded or crusted inside, the toilet is an old high-flush model above 1.6 gallons, parts are discontinued, or you have paid for the same repair twice.

Replacing a toilet usually means a new wax ring, closet bolts, supply line and often a new angle stop. Replacing a faucet usually means new supply lines and stops. In older homes we also check the flange and the drain under the sink, because a new fixture on an old, failing connection does not last. If the house has original galvanized supply pipe, we will tell you what we see inside the fittings when we take them apart.

Toilet, faucet and disposal cost ranges

Published cost ranges are below; they are estimates, not quotes. Call (626) 746-1970 for an exact quote.

Published fixture cost ranges (not our prices)
JobPublished rangeSource
Typical plumbing job, Covina$102 to $339This Old House
Toilet installation$224 to $533HomeAdvisor, 2025
Faucet replacement$161 to $364HomeAdvisor, 2022
Garbage disposal installation$150 to $950This Old House, 2026
Single drain clog$147 to $345HomeAdvisor, 2025

The fixture you choose moves the price most. Access, a seized angle stop, a broken flange, a rotted cabinet floor or a permit for a remodel add to it. You get a written price before work starts. Call (626) 746-1970 for an exact quote, and see more ranges in our plumbing costs guide. Work is done by independent CSLB-licensed C-36 plumbing contractors; our license check guide shows how to verify one.

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Questions Covina homeowners ask

Why does my toilet keep running?

Usually a worn flapper or a fill valve set too high. If water spills into the overflow tube, adjust or replace the fill valve. If the toilet refills on its own every so often, the flapper is leaking. In Covina's hard water, scale on the flapper seat is a common cause. The dye test confirms it in 10 minutes.

How do I check if my toilet is leaking?

Use the EPA dye test. Put a few drops of food coloring in the tank, wait 10 minutes without flushing, and look in the bowl. Any color means a leak, usually at the flapper. Flush right after so the coloring does not stain the tank.

How long do I have to fix a leak in Covina?

For City of Covina water customers, 48 hours after a City notice while the Level 2 shortage is in effect, and no more than five days at other times, under Municipal Code Chapter 13.06. Customers of the other five suppliers should check with their supplier. Call (626) 746-1970 if you have a notice.

Why is my faucet flow so low?

Usually a scaled aerator. Covina City water averaged 230 mg/L hardness in 2025, and the minerals collect in the screen. Unscrew the aerator, soak it in vinegar and rinse it. If every fixture in the house is weak, old galvanized pipe may be the cause instead.

Does hard water ruin faucets and toilets?

It shortens the life of the parts inside them. Calcium and magnesium scale stiffens cartridges, blocks aerators and stops flappers and fill valves from sealing. The fixtures still work; you just replace parts more often. A water softener is one option, not a requirement.

What is the maximum flush for a new toilet in California?

1.28 gallons per flush. CALGreen limits new residential toilets to an effective flush volume of 1.28 gallons. State law treats toilets rated above 1.6 gallons per flush as noncompliant, and they must be replaced during permitted remodels.

Is my landlord responsible for a leaking faucet?

Usually yes, when it wears out from normal use. California Civil Code 1941.1 lists plumbing in good working order among habitability standards. Report it in writing with a photo. If a City leak notice arrives, pass it to the owner the same day.

Why is my garbage disposal humming but not working?

It is usually jammed. Turn it off, then use the hex key in the socket on the bottom to turn the blades free. Press the reset button, run cold water and try again. If it still hums or leaks from the body, it likely needs replacing.

How much does it cost to replace a toilet in Covina?

HomeAdvisor publishes $224 to $533 for toilet installation, based on 2025 data. The toilet you pick, the flange and a new shutoff valve affect the final price. That is a published range, not a quote. Call (626) 746-1970 for an exact quote.

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