Repair makes sense when
The toilet runs but the china is fine, the faucet drips but the body and finish are good, parts are still made, and the fixture already meets California's flow limits.
Covina's tap water is very hard, so fill valves, flappers, faucet cartridges and aerators scale up and wear out faster here. We repair and replace toilets, faucets, disposals and fixtures in Covina houses, condos and rentals, and we explain the City's leak repair deadlines while we are there.
Most running toilets need a new flapper or fill valve, and most dripping faucets need a new cartridge or washer. In Covina, hard water speeds up that wear. Test a toilet by adding food coloring to the tank and waiting 10 minutes; color in the bowl means a leak. City water customers must fix leaks within 48 hours of a City notice under the current Level 2 shortage.
Most toilet repairs in Covina come down to four parts: the flapper, the fill valve, the wax ring and the supply line, and most are repairs rather than replacements.
Covina is an older city. The City's 6th cycle Housing Element, certified in March 2024, says about two-thirds of homes were built before 1970, and about 58% are single-family detached houses. That means a lot of original bathrooms, original shutoff valves and toilets that have been swapped once or twice over the decades. Add very hard water, and the parts inside the tank work harder here than they would in a soft water town.
| Symptom | Likely cause | Usually |
|---|---|---|
| Refills on its own every few minutes | Flapper worn, warped or crusted with scale so it no longer seals | Replace the flapper, clean the flush valve seat |
| Runs constantly, water spilling into the overflow tube | Fill valve set too high, or scale stopping the valve from shutting off | Adjust or replace the fill valve |
| Hissing or a slow trickle into the bowl | Fill valve seal worn or partly blocked by mineral grit | Rebuild or replace the fill valve |
| Weak or slow flush | Scale in the rim holes and siphon jet, low tank level, or a partial clog | Descale, set the water level, clear the bowl |
| Water on the floor at the base | Failed wax ring, loose closet bolts, cracked bowl | Reset on a new ring, or replace the toilet |
| Drip at the supply line or valve behind the toilet | Old supply line or a weeping angle stop | Replace the line and the stop together |
| Rocks when you sit | Loose bolts or a broken flange, common after old floors are replaced | Tighten, repair or replace the flange |
| Clogs again and again | Wipes, an old low-performing bowl, or a problem in the line under the house | Clear it, then check the drain and lateral |
A toilet that clogs every few weeks, or gurgles when the washing machine drains, often is not a toilet problem. In pre-1970 Covina homes, the drain under the house and the sewer lateral to the street are common causes. The City of Covina says the property owner maintains that lateral, from the house to the public main, roots included. Our drain cleaning page covers clogs in the house, and our sewer lateral camera and repair page covers the pipe you own under the yard. If sewage is coming up in a tub or shower, treat it as an emergency.
Covina's tap water leaves mineral scale on and inside fixtures because it is very hard: the City's 2025 water report lists an average hardness of 230 mg/L, about 13.5 grains per gallon.
The City of Covina's 2025 Consumer Confidence Report gives a hardness range of 190 to 280 mg/L, with calcium averaging 56 mg/L and magnesium 22 mg/L. The pH averaged 8.2. Calcium and magnesium are what form the white crust you see on showerheads, the crunchy grit in an aerator screen and the hard ring under a toilet rim. North Dakota State University's extension scale calls anything above 180 mg/L "very hard," so even the low end of the City's range qualifies.
Not every Covina address gets City water. Six suppliers serve parts of the city, and the name on your water bill tells you which one you have. Golden State Water's San Dimas system, which serves part of the area, reported an average of about 205 mg/L (about 12 grains per gallon) in its latest report, with a wide range of about 5 to 18 grains. Our Covina water suppliers and hardness guide lists all six and what each one reports.
| Fixture part | What scale does | What usually helps |
|---|---|---|
| Faucet aerator screen | Low flow, spitting or a crooked stream | Unscrew, soak in white vinegar, rinse; replace if torn |
| Single-handle faucet cartridge | Stiff handle, drip at the spout, hot and cold not mixing well | Replace the cartridge with the matching part |
| Showerhead nozzles | Uneven spray, side jets, weak flow | Soak or replace; many newer heads have rubber nozzles you can rub clean |
| Toilet fill valve | Slow refill, hissing, valve that will not shut off | Flush the valve or replace it |
| Toilet flapper and seat | Seal no longer closes, so the toilet runs on and off | New flapper, clean the seat |
| Toilet rim holes and siphon jet | Weak, slow flush and stains below the rim | Descale the rim and jet |
| Tub and shower valve | Drip from the spout, stiff handle, temperature swings | Rebuild or replace the cartridge |
| Dishwasher and ice maker valves | Slow fill, drips at the valve | Replace the valve or the supply line |
Close the small angle stop under the sink or behind the toilet. If it will not turn by hand, stop and call us rather than forcing it.
Wrap the aerator in a cloth and turn it counterclockwise. Keep the small washers in order so they go back the same way.
A few hours in vinegar loosens most scale. Brush the screen with an old toothbrush and rinse it well.
Open the valve with the aerator off for a few seconds to push out loose grit, then reinstall and check for drips.
Cleaning helps, but it does not change the water. In very hard water, cartridges and fill valves simply have shorter lives, and you will see the same crust come back. If you are replacing parts often, or your water heater is building scale too, our water softener and filtration page explains the options honestly, including when a softener is not worth it. Hard water is mostly a plumbing and cleaning issue; the Vermont Department of Health notes it is not considered a health risk.
Put a few drops of food coloring in the toilet tank, wait 10 minutes without flushing, and if color shows up in the bowl, the toilet is leaking.
Set it on a towel. Tank lids are heavy and crack easily on tile.
A few drops is enough. Dark blue or green is easiest to see.
Tell everyone at home to use another bathroom during the test.
Any color in the bowl means water is leaking out of the tank, almost always past the flapper.
The EPA says to flush after the test so the coloring does not stain the tank.
The EPA's WaterSense program says the average household's leaks can waste more than 9,300 gallons a year, and about 9% of homes have leaks wasting 50 gallons or more a day. It also says a faucet dripping once a second can waste more than 3,000 gallons a year, and a showerhead leaking 10 drips a minute wastes more than 500 gallons a year. WaterSense suggests checking flappers regularly and replacing them at least every five years. In Covina's hard water, a flapper can harden and lose its seal sooner, so the dye test is worth doing a couple of times a year.
For a whole-house check, read your water meter, use no water for two hours, then read it again. WaterSense says that if the meter changes at all, you probably have a leak. If every toilet passes the dye test and no faucet is dripping, but the meter still moves, the leak may be in a wall, under the slab or in the yard. That is a job for leak detection, not a fixture repair.
For City of Covina water customers, a leak must be fixed within 48 hours of a City notice while the current Level 2 water shortage is in effect, and within five days of notice at other times.
The City declared a Level 2 water supply shortage effective August 4, 2022, and its Water Division page still lists it. Chapter 13.06 of the Covina Municipal Code treats leaks, breaks and malfunctions in a customer's plumbing as water waste once they should reasonably have been found and fixed. The code also says that, where possible, you should isolate or shut off the leaking part of the system until it is repaired. A running toilet or a dripping hose bib counts.
| Condition | Code section | Repair deadline after notice |
|---|---|---|
| Permanent rule, no shortage level | 13.06.040(E) | No more than 5 days |
| Level 1 shortage | 13.06.050 | 72 hours |
| Level 2 shortage (in effect since August 4, 2022) | 13.06.060 | 48 hours |
| Level 3 shortage | 13.06.070 | 48 hours |
| Level 4 shortage | 13.06.080 | 24 hours |
The City says other arrangements can be made with it, so if a repair truly cannot be finished in time, call the City before the deadline passes, not after. Repeat violations can be added to the water bill, and the code allows the City to install a flow restrictor after written notice. Water waste reports go to the City's Environmental Services Division at 626-384-5480 or environmental@covinaca.gov.
These rules are the City's. If your bill comes from Suburban Water Systems, Golden State Water, Valencia Heights Water Company, Azusa Light & Water or Glendora Water, that supplier sets its own conservation rules. Our Covina water rules and leak deadlines guide covers watering days and the rest of the Level 2 rules, and our who to call guide lists each supplier.
A dripping faucet usually needs a new cartridge, washer or seat; low flow is usually a scaled aerator; and water under the sink is usually a supply line, a shutoff valve or a drain joint.
Most single-handle faucets made in the last few decades use a cartridge. When it wears or scales up, the faucet drips at the spout or the handle gets stiff. Replacing the cartridge with the right part usually stops it. Older two-handle faucets, still common in Covina's 1950s and 1960s kitchens and baths, use rubber washers that press against brass seats. The washers harden and the seats get pitted, and both can be replaced if the faucet body is still sound. When the body is corroded, or the brand and parts are long gone, a new faucet is the better buy.
A hose bib that drips all day is a small leak that adds up, and under the City's rules it is water waste once you know about it. Most can be rebuilt with a new washer and packing. If the bib is cracked, or the pipe behind it is old galvanized steel, we replace the bib and the short section of pipe. If you see water on the stucco below a bib, mention it: the leak may be inside the wall.
A disposal that hums but will not spin is usually jammed, one that is silent has usually tripped its reset button, and one that leaks from the body usually needs to be replaced.
Never put a hand in a disposal. Use tongs to pull out anything you can see.
Most disposals have a hex socket in the center of the bottom. Turn it back and forth with the hex key that came with the unit until it moves freely.
A small button on the bottom pops out when the motor overheats. Press it, restore power and run cold water before switching it on.
Water at the sink flange, the dishwasher hose or the drain elbow can often be fixed. Water from the body of the unit means it has failed.
Grease is the disposal's biggest enemy and the sewer's too. Covina's sewer code, Chapter 13.50 of the Municipal Code, prohibits putting fats, greases, oils and other materials that can clog or damage the sewer into it. In a house, the first place grease causes trouble is your own pipe: the drain under the kitchen and the lateral to the street, which the City says the owner maintains. Wipe greasy pans into the trash. Keep fibrous peels, coffee grounds and bones out of the disposal. Run cold water while it is on and for a few seconds after.
When a disposal fails, we check the drain it feeds before we hang a new one. A slow kitchen drain behind a new disposal will still be slow. If the kitchen line keeps backing up, hydro jetting cleans grease off the pipe wall instead of just poking a hole through it.
California requires older high-flow toilets, showerheads and faucets to be replaced with water-conserving models, and new fixtures must meet CALGreen limits, starting with 1.28 gallons per flush for toilets.
Under the state law known as SB 407, as summarized by the Los Angeles Department of Water and Power, noncompliant fixtures are toilets rated above 1.6 gallons per flush, urinals above 1.0 gallon per flush, showerheads above 2.5 gallons per minute and faucets above 2.2 gallons per minute. California Civil Code 1101.4 required single-family owners to replace them by January 1, 2017. It also says that for a permitted alteration or improvement, the fixtures must be replaced before the building department gives final approval, and sellers must tell buyers in writing about the requirement and whether noncompliant fixtures remain.
| Fixture | Maximum | CALGreen section |
|---|---|---|
| Toilet (water closet) | 1.28 gallons per flush, effective flush volume | 4.303.1.1 |
| Wall-mounted urinal | 0.125 gallons per flush | 4.303.1.2 |
| Showerhead | 1.8 gallons per minute at 80 psi (from July 1, 2018) | 4.303.1.3.1 |
| Bathroom (lavatory) faucet | 1.2 gallons per minute at 60 psi | 4.303.1.4.1 |
| Kitchen faucet | 1.8 gallons per minute at 60 psi; may boost to 2.2 but must default back to 1.8 | 4.303.1.4.4 |
With about two-thirds of Covina homes built before 1970, original high-flush toilets and old showerheads still turn up, especially in back bathrooms and garage conversions. When we replace a fixture, the new one meets current limits. When you remodel a bathroom, the City of Covina requires a plumbing permit (Handout #14 explains it), most permits are issued over the counter at 125 E College St, and no work may be covered before inspection. Our Covina permit guide walks through the counter visit.
Low-flow fixtures and hard water need a little care together. Low-flow aerators and showerheads have smaller openings, so scale blocks them sooner. Cleaning them every few months keeps them performing as rated.
In a California rental, the landlord generally keeps plumbing in working order and the tenant reports problems and uses fixtures properly.
The Census Bureau's 2019 to 2023 estimates put Covina's owner-occupied rate at 57.3%, so roughly four in ten homes are rented. California Civil Code 1941.1 lists plumbing and gas facilities in good working order, and a water supply that can produce hot and cold running water, among the basic standards for a habitable rental. A running toilet or dripping faucet in a rental is usually the owner's repair, and in buildings where the owner pays the water bill, it costs the owner every day it runs.
This is general information, not legal advice. Duplexes and small apartment buildings with shared lines are covered on our commercial plumbing page.
Every toilet and sink should have its own small shutoff valve, called an angle stop, and closing it stops a fixture leak without shutting off water to the whole house.
Look behind the toilet near the floor and inside the cabinet under each sink. Turn the oval or round handle clockwise to close it. In older Covina homes these valves may not have been turned in decades, and hard water scale can lock them up. Some start to drip at the stem once they move. If a valve will not turn by hand, do not force it with pliers. Close the main shutoff instead; our emergency plumber page shows where to find it.
Before a fixture visit, it helps to:
When we replace a faucet or toilet in an older home, we usually recommend new angle stops and supply lines at the same time. It is a small add while everything is apart, and it means the next leak can be stopped with a quick turn.
Repair when the fixture body is sound and parts are available; replace when it is cracked, corroded, noncompliant or keeps failing.
The toilet runs but the china is fine, the faucet drips but the body and finish are good, parts are still made, and the fixture already meets California's flow limits.
The bowl or tank is cracked, the faucet body is corroded or crusted inside, the toilet is an old high-flush model above 1.6 gallons, parts are discontinued, or you have paid for the same repair twice.
Replacing a toilet usually means a new wax ring, closet bolts, supply line and often a new angle stop. Replacing a faucet usually means new supply lines and stops. In older homes we also check the flange and the drain under the sink, because a new fixture on an old, failing connection does not last. If the house has original galvanized supply pipe, we will tell you what we see inside the fittings when we take them apart.
Published cost ranges are below; they are estimates, not quotes. Call (626) 746-1970 for an exact quote.
| Job | Published range | Source |
|---|---|---|
| Typical plumbing job, Covina | $102 to $339 | This Old House |
| Toilet installation | $224 to $533 | HomeAdvisor, 2025 |
| Faucet replacement | $161 to $364 | HomeAdvisor, 2022 |
| Garbage disposal installation | $150 to $950 | This Old House, 2026 |
| Single drain clog | $147 to $345 | HomeAdvisor, 2025 |
The fixture you choose moves the price most. Access, a seized angle stop, a broken flange, a rotted cabinet floor or a permit for a remodel add to it. You get a written price before work starts. Call (626) 746-1970 for an exact quote, and see more ranges in our plumbing costs guide. Work is done by independent CSLB-licensed C-36 plumbing contractors; our license check guide shows how to verify one.
A real person answers 24 hours a day. You get an honest arrival window and a written price before any work starts.
Usually a worn flapper or a fill valve set too high. If water spills into the overflow tube, adjust or replace the fill valve. If the toilet refills on its own every so often, the flapper is leaking. In Covina's hard water, scale on the flapper seat is a common cause. The dye test confirms it in 10 minutes.
Use the EPA dye test. Put a few drops of food coloring in the tank, wait 10 minutes without flushing, and look in the bowl. Any color means a leak, usually at the flapper. Flush right after so the coloring does not stain the tank.
For City of Covina water customers, 48 hours after a City notice while the Level 2 shortage is in effect, and no more than five days at other times, under Municipal Code Chapter 13.06. Customers of the other five suppliers should check with their supplier. Call (626) 746-1970 if you have a notice.
Usually a scaled aerator. Covina City water averaged 230 mg/L hardness in 2025, and the minerals collect in the screen. Unscrew the aerator, soak it in vinegar and rinse it. If every fixture in the house is weak, old galvanized pipe may be the cause instead.
It shortens the life of the parts inside them. Calcium and magnesium scale stiffens cartridges, blocks aerators and stops flappers and fill valves from sealing. The fixtures still work; you just replace parts more often. A water softener is one option, not a requirement.
1.28 gallons per flush. CALGreen limits new residential toilets to an effective flush volume of 1.28 gallons. State law treats toilets rated above 1.6 gallons per flush as noncompliant, and they must be replaced during permitted remodels.
Usually yes, when it wears out from normal use. California Civil Code 1941.1 lists plumbing in good working order among habitability standards. Report it in writing with a photo. If a City leak notice arrives, pass it to the owner the same day.
It is usually jammed. Turn it off, then use the hex key in the socket on the bottom to turn the blades free. Press the reset button, run cold water and try again. If it still hums or leaks from the body, it likely needs replacing.
HomeAdvisor publishes $224 to $533 for toilet installation, based on 2025 data. The toilet you pick, the flange and a new shutoff valve affect the final price. That is a published range, not a quote. Call (626) 746-1970 for an exact quote.
Facts on this page come from these public sources, checked November 1, 2026.