Clear and monitor
- Cable or hydro jet the line
- Camera it and keep the video
- Clean on a schedule before roots refill the pipe
- Fits when the pipe is round and unbroken
ZIP 91724 is the east side of Covina, the part of town Charter Oak Unified serves. It is also where city and county lines mix, so the first job on any call here is finding out who supplies your water and who issues your permit.
In Covina 91724 your water may come from the City of Covina, Suburban Water Systems, Golden State Water or Valencia Heights Water, so check the name on your bill. City of Covina addresses get permits at 125 E College St; county pocket addresses go to LA County. Call (626) 746-1970 any hour.
ZIP 91724 covers the eastern side of Covina plus unincorporated Charter Oak, about 27,180 people in the 2020 Census across the whole ZIP area.
Our office is on E Edna Pl in Covina, so the 91724 side of town is close to home for us. We get calls from here for the same jobs we see across Covina: water heaters at the end of their life, slow drains, and sewer laterals full of roots. What makes 91724 different is paperwork. Two homes on the same block can have different water companies. A home that looks like it is in Covina can sit in a county pocket. Getting those two facts right first saves you a wasted permit trip and a call to the wrong utility.
This page is about the parts of 91724 inside the City of Covina, and how to tell whether your address is one of them. If you live in the unincorporated community north and east of here, our Charter Oak page covers County permits, the County sewer district and Charter Oak history in detail.
A 91724 mailing address does not prove you are in the City of Covina; the City says about 11 county pockets sit inside its borders, and those go to LA County for building permits.
The City of Covina publishes a short guide to this question. Here is what it says, in plain terms:
Grand Ave matters for one more reason. Suburban Water Systems keeps its Covina office at 1325 N Grand Ave, and Grand Ave is also the traditional western edge of Charter Oak. If you live near Grand, check before you assume.
| Question | City of Covina address | County pocket or Charter Oak address |
|---|---|---|
| Who issues plumbing permits | City Building and Safety, 125 E College St, in person | LA County Public Works Building and Safety, applied for through EPIC-LA |
| Water heater rules handout | City Handout #12, effective January 1, 2026 | County requirements; ask the County office |
| Who maintains the local sewer main | City of Covina Public Works | LA County Public Works sewer maintenance |
| Who maintains the lateral to your house | You, the property owner | You, the property owner |
| Who supplies water | The company named on your bill | The company named on your bill |
East Covina can be served by any of four water companies, so the name printed on your bill is the only reliable answer to who your supplier is.
The City's own purveyor list names six water suppliers inside Covina. On the east side, the four you are most likely to see are the City of Covina Water Division, Suburban Water Systems, Golden State Water and Valencia Heights Water Company. Golden State Water says its San Dimas service area covers portions of Charter Oak, Covina, Glendora, La Verne, San Dimas and Walnut.
| Supplier | Office | Phone | Notes |
|---|---|---|---|
| City of Covina Water Division | 534 N Barranca Ave, Covina | 626-384-5220 | About 8,500 connections; Level 2 shortage rules apply to City customers |
| Suburban Water Systems | 1325 N Grand Ave, Suite 100, Covina | 626-543-2640 | Privately owned utility; after-hours leaks (562) 464-1843 per West Covina's listing |
| Golden State Water (San Dimas system) | Toll-free line | 800-999-4033; local 909-394-2272 | Serves portions of Covina and Charter Oak |
| Valencia Heights Water Company | 3009 E Virginia Ave, West Covina | 626-332-8935 | Open Monday to Thursday, closed Fridays; after-hours emergency mailbox on the same number |
Your supplier owns the meter and the service line up to it. If water is spraying at the meter box or in the street, that is the supplier's call, not ours. Past the meter, the pipe is yours. When we shut off water for a repair, we use your house valve. If that valve is seized, we may need the supplier to close the meter side, and that depends on whose meter it is.
The supplier also sets the water you live with. Hardness, chlorine or chloramine, and any shortage rules come from your water company. That is why we ask for the name on your bill before we size a water softener or quote a tankless heater.
The City of Covina purveyor list puts Suburban at 1325 N Grand Ave in Covina 91724, with the phone numbers 626-543-2640 and 626-543-2500. The City of West Covina's utility page lists Suburban's office at 2235 E Garvey Ave N in West Covina, open 8 a.m. to 4:30 p.m. Monday to Friday, with an after-hours emergency leak line of (562) 464-1843. If you are a Suburban customer with a leak at the meter at night, that is the number to try.
East Covina water is hard: the City of Covina reported about 13.5 grains per gallon in 2025, and Golden State Water's San Dimas system reported about 12 grains.
Those two numbers come from each supplier's annual Consumer Confidence Report. The City's report calls its water very hard. Golden State's number is close behind on average, though its range is wide, from 5 to 18 grains depending on the source blended that day.
| Supplier | Average hardness | Range | Source |
|---|---|---|---|
| City of Covina Water | 230 mg/L, about 13.5 grains per gallon | 190 to 280 mg/L | City 2025 CCR |
| Golden State Water, San Dimas system | 205 mg/L, about 12 grains per gallon | 85 to 307 mg/L (5 to 18 grains) | GSWC 2026 CCR on 2025 data |
| Suburban Water Systems | We could not open a current report to confirm; use the report Suburban mails or posts for your system | Your annual CCR | |
| Valencia Heights Water | We could not open a current report to confirm; ask the company for its latest CCR | Your annual CCR | |
Hardness is not a health problem. Both the City of Covina and Golden State Water reported that their water met state and federal standards. Golden State also states that its system has no lead or galvanized service lines that require replacement, and the City reported the same for its system. Those statements cover the supplier's lines. Pipe inside your house is separate. Our water suppliers and hardness guide has the full tables for all six suppliers.
Most east Covina homes date from the postwar building boom, when Covina grew from 3,956 people in 1950 to 20,124 in 1960, so original pipe in many houses is now 60 to 75 years old.
Covina's population rose about 409% in the 1950s as citrus groves gave way to housing. The City's 2024 Housing Element says about two-thirds of Covina's homes were built before 1970, and about 58% are single-family detached houses. Charter Oak High School opened on E Covina Blvd in 1959, right at the end of that decade of growth on the east side.
The Housing Element also reports that City code enforcement estimates about 30% of homes need some repair and about 10% need major rehabilitation. Plumbing is often part of that list, because it is hidden until it fails.
| Home | Typical supply pipe | Typical drains and lateral | What we check first |
|---|---|---|---|
| 1950s original | Galvanized steel, sometimes partly replaced with copper | Cast iron inside; clay lateral to the street | Water pressure at fixtures, rust at the heater, lateral camera |
| 1960s original | Galvanized or early copper | Cast iron or early ABS; clay lateral | Supply pipe material at the main valve, lateral roots |
| Partly updated | Copper or PEX in remodeled rooms, galvanized elsewhere | Mixed | Where old and new pipe meet, which often leaks first |
| Fully repiped | PEX or copper | ABS inside; lateral often still original | The lateral, which remodels often skip |
Galvanized steel rusts from the inside. The opening shrinks over decades until a shower that used to be strong turns weak, and the first water out of a tap after a trip comes out brown. When that happens in more than one room, patching a single fitting rarely fixes it. Our whole-house repiping page explains how a repipe is planned and permitted.
Angi's published range for a whole-house repipe is $1,500 to $15,000. That is a national estimate, not a quote. Call (626) 746-1970 for an exact quote.
If your 91724 home is inside city limits, plumbing permits come from City of Covina Building and Safety at 125 E College St, in person, with no online portal.
Building and Safety is open Monday to Thursday, 7 a.m. to 6 p.m., closed from 1 to 2 p.m. Its phone is 626-384-5460. Handout #14 says a permit is required for plumbing work, most permits are issued over the counter while you wait, and no work may be covered up before it is inspected. Inspections are requested by email.
Use the checks above. A county pocket address will be turned away at the City counter.
Our contractors pull City permits when the work requires them. Most plumbing permits are issued the same day at the counter.
For water heaters, that means Handout #12: two seismic straps in the upper and lower thirds, a relief drain to the outside, a gas shutoff, an approved flex connector, a sediment trap, an 18-inch stand in garages and a drain pan.
Nothing is closed up until the inspector signs off. The inspection request goes in by email.
Angi's published range for a tank water heater replacement is $600 to $2,500 (2025). Tankless installs run $1,404 to $3,901 (2026). Handout #12 upgrades can push a job toward the top of a range. Call (626) 746-1970 for an exact quote. Our Covina plumbing permit guide covers the counter process in more depth.
For City of Covina homes, the property owner maintains the sewer lateral from the house to the public main, roots included.
City of Covina Public Works says the lateral is the owner's responsibility. The local mains in the street belong to the City. The big trunk sewers that carry flow away from Covina belong to the LA County Sanitation Districts, which announced a relining project of about 20,736 feet of trunk sewer in July 2024. None of that changes who fixes the pipe under your front yard: you do.
Homes in county pockets follow the same principle under County rules. LA County Public Works says laterals are entirely owned by the property they serve, for the whole length, including the part under the street. Our Charter Oak page has the County details.
Published estimates from Angi (2026) put a sewer camera inspection at $275 to $1,800 and hydro jetting at $350 to $600 per line. Sewer line replacement runs $1,388 to $5,323. HomeAdvisor (2025) lists main line clearing at $100 to $800. These are national ranges, not our prices. Call (626) 746-1970 for an exact quote. Our sewer lateral camera and repair page and sewer lateral guide go further.
If the City of Covina is your water supplier, its Level 2 shortage rules apply, including a 48-hour deadline to fix a leak after the City notifies you.
The City has been at Level 2 since August 4, 2022. These rules come from the City water page and Chapter 13.06 of the Covina Municipal Code, and they apply to City water customers. If Suburban, Golden State or Valencia Heights is on your bill, ask that company which conservation rules it follows.
| Rule | What it says |
|---|---|
| Watering days, April to October | Wednesday and Saturday |
| Watering days, November to March | Wednesday only |
| Watering hours | Not between 9 a.m. and 5 p.m.; 10 minutes per station at most |
| Leak repair after City notice | 48 hours at Level 2 (5 days normally) |
| Report water waste | 626-384-5480 |
A 48-hour clock is short if the leak is under a slab or in a yard line. Do the EPA WaterSense meter test first: read the meter, use no water for two hours, and read it again. If it moved, you have a leak somewhere. WaterSense estimates household leaks can waste more than 9,300 gallons a year. Our leak detection team can find it, and our water rules guide explains every level.
The calls we get most from east Covina are water heater replacements, root-blocked laterals, low pressure from old galvanized pipe and hard water scale.
Garage tanks past their 10 to 15 year life, replaced to Handout #12 in the City or to County rules in a pocket.
Clay joints and mature trees. We clear, camera and show you the video.
Galvanized supply pipe closing up from the inside, usually worst at the far bathroom.
Crusted aerators, running toilets and noisy tanks from very hard water.
A meter that keeps turning, a warm floor or a wet patch in the yard.
Old connectors at ranges, dryers and heaters. See our gas line plumber page.
HomeAdvisor's published range for clearing a single clog is $147 to $345 (2025). This Old House lists a typical Covina plumbing job at $102 to $339. Call (626) 746-1970 for an exact quote. For a backup that will not wait, our drain cleaning and 24/7 emergency plumber pages explain what happens when you call.
Before buying in east Covina, confirm the jurisdiction and the water supplier, camera the lateral and check what supply pipe the house still has.
Redfin put the 91724 median listing price at about $875K in November 2026. At that price, an hour of camera work and a meter test is a small part of the decision.
Problems inside your home and in your lateral are a plumber's job; problems at the meter go to the supplier on your bill, and public sewer spills go to the City or the County.
| Problem | Who handles it | Number |
|---|---|---|
| Backup inside the house or at your cleanout | A licensed plumber | (626) 746-1970 |
| Leak at the meter or in the street | The water supplier on your bill | See the supplier table above |
| Public sewer problem, City address | City of Covina Public Works, 125 E College St | 626-384-5220 |
| Sewage spill, county pocket | LA County Public Works sewer maintenance | (800) 675-HELP |
| Gas smell | SoCalGas, called from outside | 1-800-427-2200; 911 if there is danger |
| Downed power line | Call 911 | 911 |
| Digging in the yard | Call 811 first | 811, at least two business days ahead |
Our who to call guide lists every agency. Work is performed by independent CSLB-licensed C-36 plumbing contractors, with a written price before work starts and an honest arrival window. If you are just across the line in a neighboring city, see our nearby cities page. For the blocks around City Hall and the Metrolink station, see Covina 91723.
A real person answers 24 hours a day. You get an honest arrival window and a written price before any work starts.
Partly. ZIP 91724 covers the east side of Covina and also unincorporated Charter Oak and some county pockets. The City says addresses above 2999, and homes south of the 10 Freeway and east of Grand Avenue, are likely County. Check the City GIS viewer or EPIC-LA to be sure.
Look at your water bill. East Covina homes can be served by the City of Covina Water Division, Suburban Water Systems, Golden State Water or Valencia Heights Water Company. Two neighbors can have different suppliers, so the name on the bill is the only sure answer.
The City of Covina lists Suburban Water Systems at 1325 N Grand Ave, Suite 100, Covina 91724, phone 626-543-2640. West Covina's utility page also lists a Suburban office at 2235 E Garvey Ave N with an after-hours leak line.
It depends on your supplier, but it is hard. The City of Covina reported an average of about 13.5 grains per gallon in 2025, and Golden State Water's San Dimas system reported about 12 grains per gallon. See our hardness guide.
If the address is in the City of Covina, go to Building and Safety at 125 E College St, open Monday to Thursday. Permits are issued in person, most over the counter. If the address is in a county pocket or Charter Oak, apply with LA County Public Works through EPIC-LA.
You do. The City of Covina says the property owner maintains the sewer lateral from the house to the public main, including tree roots. The County applies the same rule to county pocket homes. We camera, clear and repair laterals. Call (626) 746-1970.
Charter Oak Unified serves the eastern portion of Covina, while Covina-Valley Unified serves most of the rest of the city. Charter Oak High School is at 1430 E Covina Blvd and opened in 1959.
Only if the City of Covina is your water supplier. City customers water Wednesday and Saturday from April to October and Wednesday only from November to March. Customers of Suburban, Golden State or Valencia Heights should ask their own supplier.
Facts on this page come from these public sources, checked November 1, 2026.